PCS Technical Services Ltd has been in partnership with Sandicliffe Motor Contracts for over 8 years.
PCS is a national field service organisation and our fleet requirements form an essential part of the service delivery chain. Requests for rapid deployment of ad-hoc vehicles along with continual support of our car and van fleet are fundamental to our business. During our entire working relationship we have enjoyed an excellent level of service and support from all of the SMC team.
Following our acquisition earlier in the year by venture capitalists, PCS has gone through substantial and rapid change. We generated a need to consolidate from three fleet providers into one and for a large number of short-term hire vehicles. SMC were able to step in and take over the supply and distribution of the whole fleet and managed to minimise downtime and disruption, while often having to work round complex logistical challenges on a UK wide rollout. The efforts of the SMC team, often working outside of normal hours, made a substantial contribution to PCS having reduced management time and effort to achieve this.
We recognise the value generated for us by working in true partnership with our major suppliers and SMC certainly perform exceptionally for us in all aspects of the running of our fleet of 60 vehicles. PCS would have no hesitation in recommending SMC to any organisation that is looking to develop a cost effective fleet solution working with a professional and very friendly team of people.
Jonathan Thiem,
Technical Director
PCS Technical Services Ltd
0121 212 1234
j_thiem@pcs-technical.com
Full maintenance Contract Hire is ideal in that we can effectively budget for vehicle costs and minimise the administration required in both acquiring vehicles and keeping them on the road. We’ve used Sandicliffe Motor Contracts for many years and they continue to deliver the high level of support we need in administration and that our drivers need in the field. We know if we need help or assistance relating to any aspect of our fleet, we can dial one number and speak directly to a helpful, efficient and knowledgeable member of staff and probably get a response straight away.
In the past we’ve tried different companies, admittedly larger than SMC, but they didn’t seem to keep the staff, service was patchy and there was a lack of consistency in structures or policies. Perhaps we were perceived to be a small fish in a very large pond, whereas with SMC they deliver a very attentive and reliable service and, we’re treated as an important customer.
We are extremely satisfied with the support we receive from Sandicliffe Motor Contracts. I am happy to recommend them. They are attentive, proactive, accommodating and efficient and overall the package we enjoy represents excellent value for money.
Greg Watson,
Company Secretary
Holstein UK
01923 695 218
Gregwatson@holstein-uk.org
When we first started dealing with Sandicliffe Motor Contracts for our courtesy car requirements in 2004 we were impressed with how they understood the marketplace and the importance to us of a high level of service and a competitive price.
Initially, we gave SMC the business from just one of our sites, but they quickly demonstrated their strengths in providing a personal, high quality service and we moved all of our fleet of 140 vehicles to them in 2005. We particularly appreciate dealing with a dedicated Sales Manager who does nothing else but support the bodyshop customers.
We have stayed with SMC since 2005, despite being approached by several other suppliers, we really value how they work with us in providing high quality vehicles to all of our customers, which complements our own “Art of Perfection” mission statement.
Our relationship with SMC has freed up valuable time previously spent administering the fleet to get on with running our business and I would recommend them to anyone else working in the bodyshop marketplace as a quality company to do business with.
Mike Pugh,
Managing Director
BodyKraft Dudley Ltd
01384 277 050
m.pugh@bodykraft.co.uk
We have been dealing with Sandicliffe Motor Contracts since 2002 for the provision of our courtesy car fleet. From an initial small order, they are now our only supplier in recognition of the quality of service that they provide.
Prior to 2002, we used several suppliers providing cars from various manufacturers. But we found that these telephone based relationships were lacking in a real understanding of our individual requirements.
SMC have repeatedly demonstrated how their personal service and understanding of our business can save significant amounts of time and money in our fleet operation.
I am happy to recommend them as a supplier of quality vehicles with outstanding levels of service and professionalism.
Carl Flint,
Managing Director
GB Flint Coachworks Ltd
0115 9835 710
carl.flint@gbflint.com
Prior to dealing with Sandicliffe Motor Contracts we had our fleet of 50 vehicles spread over several different suppliers. This did generate some operational difficulties for us working under different rules and procedures for the different suppliers and so we looked to bring everything together with one contract hire company.
At the same time, we wanted to review our fleet choice lists and devise a new policy that would formalise the fleet and bring us more control over the types of vehicles we were operating.
We found SMC to be very professional and knowledgeable in assisting us with this task and working together, have come up with a new policy that gives us far greater cost control and flexibility that we previously experienced.
The benefits to the company are now being clearly demonstrated in happier drivers and much reduced administration time and effort, leaving us with more time to get on with our core business activities whilst SMC look after the fleet.
We would wholeheartedly recommend the SMC team, and their professional solutions to any fleet problems, to anyone!
Mike Chapman
Finance Director
Owen Brown
01332 819300